Privacy Policy

Last Updated: 1 June 2026

 

  1. Introduction

Alfa Medicus (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through the Alfa Medicus Website (“AMW”).

By using AMW, you agree to the collection and use of information in accordance with this Privacy Policy.

 

  1. Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Telephone number
  • Company or organisation name
  • Information submitted through contact forms, enquiries, registrations, or communications

Information Collected Automatically

When you visit AMW, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring websites
  • Website interaction data

 

  1. How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests
  • Communicate with you regarding our services
  • Improve website functionality and user experience
  • Monitor website performance and security
  • Analyse website traffic and usage patterns
  • Comply with legal and regulatory obligations
  • Support marketing and advertising activities

 

  1. Analytics and Advertising Technologies

Google Analytics

AMW uses Google Analytics to help us understand how visitors interact with our website.

Google Analytics may collect information including:

  • IP address
  • Device and browser information
  • Pages viewed
  • Time spent on pages
  • Traffic sources
  • User interactions

This information is used to improve the performance and content of AMW.

Meta Pixel

AMW uses Meta Pixel to measure advertising effectiveness and better understand user interactions with our website.

Meta Pixel may collect information regarding:

  • Website visits
  • User interactions
  • Conversion events
  • Advertising performance metrics

Information collected through Meta Pixel may be processed by Meta in accordance with Meta’s own privacy practices.

 

  1. Cookies and Tracking Technologies

AMW uses cookies, pixels, tags, and similar technologies to:

  • Maintain website functionality
  • Analyse website usage
  • Measure advertising effectiveness
  • Improve user experience
  • Support marketing activities

You may control or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

 

  1. Disclosure of Information

We do not sell personal information.

We may disclose information to:

  • Website hosting providers
  • Analytics and advertising service providers
  • Professional advisers
  • Government authorities, regulators, courts, or law enforcement agencies where required by law
  • Successors in connection with a merger, acquisition, restructuring, or sale of assets

 

  1. International Data Transfers

Some third-party service providers, including Google and Meta, may process information outside Singapore.

Where personal data is transferred internationally, we will take reasonable steps to ensure a level of protection comparable to that required under Singapore’s Personal Data Protection Act 2012 (“PDPA”).

 

  1. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law.

 

  1. Data Security

We implement reasonable administrative, technical, and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

 

  1. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate personal data
  • Withdraw consent where applicable
  • Make enquiries regarding our personal data practice.

 

  1. Singapore PDPA Compliance

Alfa Medicus handles personal data in accordance with the Personal Data Protection Act 2012 of Singapore.

Requests relating to personal data may be directed to us using the contact information below.

 

  1. Third-Party Websites

AMW may contain links to third-party websites.

We are not responsible for the content, privacy practices, or security of third-party websites.

 

  1. Children’s Privacy

AMW is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

 

  1. Contact Us

Alfa Medicus

260 Orchard Road
#08-03/04 The Heeren
Singapore 238855

Email: partners@alfamedicus.com